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Store Policy
Terms and conditions
Last Updated: [1/10/2022
By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
1. Use of the Website
1.1. You must be at least 18 years old or have the consent of a legal guardian to use this Website
.
1.2. You agree to provide accurate and up-to-date information when using our Website.
1.3. You are responsible for maintaining the confidentiality of your account information, including your password, and for any activity that occurs under your account.
2. Products and Services
2.1. TheMediLab offers various products and services for sale on the Website. The descriptions and prices of these products and services are subject to change without notice.
2.2. We make every effort to display accurate product images and descriptions, but we do not guarantee the accuracy or completeness of this information.
2.3. All orders placed through the Website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.
3. Payment and Pricing
3.1. Prices for products and services are listed in Australian Dollars (AUD) and are inclusive of the Goods and Services Tax (GST) where applicable.
3.2. Payment can be made through various payment methods as specified on the Website. We use secure payment processing, but we do not store your payment information.
4. Shipping and Delivery
4.1. We will make every effort to ship products promptly. However, shipping times may vary, and we do not guarantee specific delivery dates.
4.2. Shipping costs and estimated delivery times are provided during the checkout process.
5. Returns and Refunds
5.1. Our return and refund policy is outlined in detail on our Returns and Refunds Policy page, which is incorporated by reference into these Terms.
6. Privacy
6.1. Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
7. Intellectual Property
7.1. All content on this Website, including but not limited to text, images, logos, and trademarks, is the property of TheMediLab and is protected by Australian and international copyright and trademark laws.
7.2. You may not use, reproduce, or distribute our content without our express written consent.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, TheMediLab shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or any products or services purchased through the Website.
9. Governing Law
9.1. These Terms are governed by the laws of the state of NSW, Australia.
10. Contact Information
10.1. If you have any questions or concerns about these Terms, please contact us at support@themedilab.com.
Privacy & Safety
a. Order Processing: We use your personal information to process and fulfil your orders, send order confirmations, and provide customer support.
b. Communication: We may use your contact information to send you transactional emails, product updates, newsletters, and At TheMediLab we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and payment information when you make a purchase, create an account, or contact us.
b. Website Usage Data: We automatically collect information about your use of our website, including your IP address, browser type, device information, and browsing history.
c. Cookies: We use cookies and similar tracking technologies to enhance your website experience. You can adjust your browser settings to manage or block cookies.|
2. How We Use Your Information
Marketing Communications. You can opt out of marketing communications at any time.
c. Improvement: We analyze usage data and feedback to improve our products, services, and website functionality.
3. Sharing Your Information
a. Service Providers: We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to facilitate order fulfilment and website operations.
b. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or storage system is entirely secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
a. Access and Correction: You have the right to access and correct your personal information. You can do so by logging into your account or contacting us.
b. Opt Out: You can opt out of marketing communications by following the unsubscribe instructions provided in the emails you receive or by contacting us.
c. Cookies: You can manage cookies through your browser settings.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes through our website or by other means.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@themedilab.com
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